Choosing the Right Garage Door Repair Company

10 June 2025

Are you having issues with your garage doors? You need a fast, efficient, reputable garage door repair company to put things right.

 

But how do you identify a garage door repair service that won’t leave you in the air? We’ve put together a handy guide to help you find a professional garage door repair service.



Should you fix a garage door yourself?


Even if you’re a DIY genius, fixing a garage door is one job that is best left to the professionals.

 

Garage door mechanisms are complex, making them a challenge to work on. Additionally, garage doors are extremely weighty and can be dangerous to work on if you don’t know exactly what you’re doing. If you get it wrong, it could take time and money to sort out a poor repair. Worse still, DIY repairs could invalidate your warranty, leaving you further out of pocket.

 

Fortunately, you don’t need to tackle the job yourself if you can find a professional garage repair company.


What does a garage door technician do?


Your garage door can malfunction for various reasons — there could be a cable problem, or your safety sensors could be on the blink. Repairs can range from replacing worn-out springs to ensure smooth operation to replacing the entire garage door system.

 

A garage door technician will install and repair your garage door to minimise problems. They may offer servicing and maintenance to catch any issues early and to ensure your garage doors operate smoothly and with minimal hassle.

 

An efficient garage door technician will also make sure your garage doors are safe, functional, and operating correctly, ultimately saving you time and money. As a bonus, they can advise you on the best custom-built garage door options for your needs.


How can you tell if a garage repair company is trustworthy and reliable?


If your garage door isn’t opening and closing correctly, there’s no denying that you need professional assistance. However, not every garage door repair company is trustworthy or reliable.

 

Here are some red flags to be aware of:

 

●       Prices that seem too good to be true usually are. They could indicate that your repairman hasn’t had adequate training or they’re cutting corners with replacement parts.

●       Online presence that doesn’t add up. Maybe they don’t have a website at all. Or social media is awash with negative reviews. If alarm bells start ringing, it’s probably best to avoid this garage repair company.

●       Pressure selling techniques. Companies that pressure you to make a decision on the spot about repairs or a whole new garage system are best avoided. Likewise, if you ask for references and they’re reluctant to provide them.


How to find the best garage door repair company


We’ve looked at some of the reasons to avoid a garage door repair service. So, what are some of the ways that you can pinpoint whether a company deserves your custom? These are the seven things to look for in a reputable garage door repair company:

1. Fast response times and emergency repair options


First and foremost, you need a garage repair company with quick call-out times and good emergency response. A failing garage door is inconvenient and potentially dangerous, so the faster an effective repair can be made, the better.


2. Expertise and experience


Before you hire a garage repair company, it’s essential that you check their reputation and experience.

 

●     How long has the company been in business?

●     Do they provide the necessary services, such as servicing, maintenance, and comprehensive repairs?

●     Do they have a good rating on Trustpilot or CheckATrade?

●     What accreditations and certifications do they hold that prove they have the necessary skills to repair your garage door?

 

Garage door systems can be complex, so it’s vital that you can trust in your chosen company’s skills and expertise — for now and the future.


3. Service quality


No one likes a nasty surprise when it comes to paying the bill. We recommend asking for an itemised quote upfront so you know what to expect. We also suggest avoiding any repair company that isn’t responsive or doesn’t offer an emergency repair service.


4. Indemnity insurance


You should always check that a garage repair company has adequate insurance. If something goes awry, insurance reassures that the liability rests with the repair company, so you won’t be left footing the bill. If a company is reluctant to provide its insurance details, it’s best avoided.


5. Warranties


Your garage door and related components will often be under warranty. But does your choice of garage door repair company provide a warranty on their labour? It’s a good way to gauge whether a company is proud to stand by the quality of their repairs and will offer aftercare services if you need them.

 

6. Reviews and reputation


One of the easiest ways to find a reputable company is to ask around. Family, friends, or colleagues should be happy to recommend (or not!) the garage door repair service they used. Failing that, look at the company’s website for online testimonials and reviews.


7. The right tools and equipment


Skilled technicians with the right tools and equipment mean your repairs are in competent hands.


Tips and tricks to help you find the best garage door repair company


Ready to make your final decision? Here’s a quick checklist for getting the best of the best for your garage door repairs:

 

●     Ask for multiple estimates. Ensure you’re getting the best value with repairs done at market value.

●     Compare warranties. Look for companies willing to back up the quality of their work with a warranty.

●     Get recommendations. Reviews may not tell the whole story, so ask for word-of-mouth recommendations.


Trust in garage door repairs from Thoroughbred Industrial Doors


At Thoroughbred Industrial Doors, we’re your local experts in commercial garage door installation, repairs, servicing, and maintenance. With bespoke repairs and 24/7 emergency callouts, we’re your trusted specialists when things go wrong, and our customer service is second to none.

 

Contact us today for your free site survey and estimate for garage door repairs.


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